Frequently Asked Questions

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We are based in Genk, Belgium, and cater to clients across Belgium, the Netherlands, and Germany.

Given that our clientele often communicates in a blend of Flemish, French, and English, we consistently use English for all our communications to ensure clarity and uniformity.

Do you prefer using Flemish or French in your communication? Geen probleem! Pas de problème!

Our Champagne Wall is perfect for various events. Depending on the size and type you choose, it can be set up for receptions, company anniversaries, product launches, weddings, corporate receptions, fashion shows, award ceremonies, gala dinners, seasonal parties, outdoor festivals, and even grand celebrations like large corporate events and extravagant weddings. 

For most if not all clients, the standard size is the optimal choice.

The large size is ideally tailored for expansive private or corporate gatherings.

Yes, our Champagne Wall can be set up outdoors. However, if the chosen location is outside, we do ask for a backup indoor location to be provided. 

Yes, you can opt to provide your own champagne bottles and glasses. If you choose this option, we won't handle empty glass collection. Just ensure you inform us in advance to make the necessary arrangements. 

While our staff is mostly concealed behind the wall, they dress in black or white trousers, white shirts, and possibly a green apron (without branding) to maintain a professional appearance. 

The staff members will be barely visible.

We understand you're considering hiring the wall without our dedicated personnel possibly due to budget constraints. We always recommend at the very least 1 or 2 persons from our team for a seamless service. 

Maximizing Guest Experience: Having our experienced staff present ensures guests are served efficiently, especially during peak moments. This helps in creating a seamless and delightful champagne experience for all. 

Entertainment: Our personnel are skilled not only in serving but also in engaging guests, turning the act of giving a champagne glass into a show in itself. Their ability to use "the hand" effectively adds a touch of flair and entertainment to the event.

Avoiding Mishaps: With specialized equipment like the Champagne Wall, unforeseen challenges can arise. Our trained staff are equipped to handle these situations swiftly, preventing any disruptions to your event.

Peace of Mind: Hiring our team lets you focus on enjoying your event while we handle all aspects related to the Champagne Wall. It's one less thing for you to worry about!